Service Centers

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Our Service Centers deliver a range of shared and dedicated capabilities including:

Service Desk

Our goal is to provide a faster and smarter response to people. We deliver end-to-end support, locally and globally, and provide a ‘follow-the-sun’ service. Our global Service Desks handle over 1.1 million contacts per month, using 25 languages, at a price point and quality tailored to meet customer priorities. We leverage analytics, chatbots and intelligent automation to improve our agent productivity and each customer’s experience.

Remote Infrastructure Management

The scale of our operation means we can support users and systems anywhere in the world, 24 hours a day, seven days a week. From private and public clouds to user devices, our Infrastructure Services manage and improve availability, performance and security.

Service Center staff

Users supported

30

Service Center staff

This map shows where Computacenter provides services and where our service and integration centers are located.


Service Desk

Supporting people in 30 languages, with native or near-native options. This is a personalised digital support hub.

Remote Management

ITIL-based services managing infrastructures across the Workplace, Cloud, Data Center and Networks.

Cyber Defence Centers

Protecting customers’ data and defending their technology platforms through advanced security and professional services.

Professional Services

Managing applications and data through development to migration and support, harnessing the power of analytics and automation.