DIGITAL INNOVATION REPORT 2019

The Digital Innovation in UK Manufacturing research was conducted by Censuswide on behalf of Computacenter. The findings are based on interviews with 100 IT decision-makers in the Manufacturing industry in the UK, which took place during September 2019.

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Transform & Digitalise

Computacenter & IBM ensure our customers are enabled to meet today’s business needs of greater globalisation, digitisation and mobilisation of business. We are ensuring customers and their users are enabled for today's digital world and not encumbered, by IT. Through the alignment of our strategies and focus, our partnership continues to strengthen, ensuring that we deliver increasing value to our customers.

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Expertise across entire IBM technology portfolio (Hardware, Software, Services)
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Largest UK & EMEA IBM Solutions Provider
Centre of Technical Excellence

Computacenter & IBM transform challenges placed on IT into opportunities with software defined, hybrid cloud, data insights, security, open standards and mainframe solutions. A software defined environment enabling organizations to access and process any type of data, on any storage device, anywhere. The next-generation data centre responds to disruptive change. A resource-smart, workload-aware infrastructure that can anticipate changing demand and respond with incredible speed.

Clare Parry-Jones
Sector Director
Clare.parry-jones@computacenter.com

Smarter technologies and processes increase efficiency and decrease costs

Computacenter helps manufacturers access the expertise and technologies they need to transform their processes and empower their people for digital success.

Our pragmatic solutions and industrialised services enable firms to unlock new efficiency gains while containing costs. We safeguard supply chains. We cut lead times. We increase overall equipment effectiveness. We reduce inventory and energy costs.

Computacenter helps manufacturers establish the reliable and scalable infrastructure foundations needed to modernise working environments and transform manufacturing processes with new technologies, such as robotics, virtual reality and 3-D printing.

Building the foundations for digital success

Nearly half of manufacturers already run some workloads in the cloud. Computacenter helps firms accelerate and expand adoption to create multi-cloud strategies that deliver greater agility for a lower cost. We make sure commercially sensitive data says protected in the cloud, on the network, in the datacenter and on user devices.

Connected factories. Automated production lines. Real-time analytics. Technology is at the heart of day-to-day manufacturing operations, helping companies boost efficiency and competitive advantage as well as attract and retain great talent.

Although manufacturers recognise the value of technology, many are struggling to make the leap into a digital age. According to a Computacenter survey, 90% of manufacturers believe technology is important to their business, yet 16% still cite outdated equipment as the biggest challenge holding them back.

As the lines between information technology and operational technology blur, manufacturers need to ensure they seize the competitive advantage. Half of the survey respondents believe innovations in data analytics and artificial intelligence would prove most useful to their business.

Turning new ideas into practical solutions, however, can be costly and complex - especially when there’s a skills gap. Nearly a fifth of manufacturers cite a lack of technical experience as the biggest challenge they face, which has the potential to impact both productivity and profitability

Maximising the return from IT

Computacenter has more than 30 years’ experience of working with manufacturers. We provide support at every stage of the IT lifecycle – from evaluating, sourcing and deploying emerging technologies to optimising, supporting and managing existing systems.

As RFID tags, IoT sensors and machine-to-machine integrations grow in volume and variety, Computacenter helps to safeguard connectivity to ensure products, processes and resources can be tracked and optimised across manufacturing facilities.

Our specialists help customers overcome the challenges surrounding legacy platforms and seize the opportunities presented by digitalisation. We work with tier one vendors and specialist software providers to deliver holistic solutions that increase reliability and boost agility on the manufacturing floor and in the head office.

From digital twins to advanced modelling, we provide manufacturers with the IT foundations they need to take advantage of Industry 4.0 opportunities. We automate workflows. We integrate big data. We enable continuous delivery. We help manufacturers transform their business processes and IT platforms for an on-demand digital age.

Computacenter: helping manufacturers achieve their goals

Computacenter’s certified solution specialists and project managers hold accreditations with key infrastructure, networking and workplace vendors, including Cisco, EMC, NetApp, HDS, HP, IBM, Microsoft, Symantec, VCE and VMware

Our Global Solutions Center provides manufacturers with a risk-free environment to benchmark digital technologies and test system integration and performance

We have the largest mainframe skills base in Europe and more than 35 years’ experience of optimising and managing environments, including z/OS, z/VSE, z/VM, CICS and DB2

Our multi-cloud adoption framework includes repeatable blueprints that simplify the migration of workloads to new environments and optimise ongoing management

Computacenter’s dedicated team of security experts help manufacturers implement robust connectivity and security to safeguard business continuity

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Corona Virus Update

WORKING TOGETHER WITH YOU, Coronavirus update

Thank You to our people, customers and partners for working together to mitigate the impact of the coronavirus crisis. It has been a difficult and stressful time for everyone but we’re incredibly proud of the commitment and can-do attitude of our teams. We have helped people, customers and communities to stay connected and productive while providing priority help to key Government institutions and Critical National Infrastructure organisations to respond to the pandemic.

Working together, we have:

- Sourced & deployed hundreds of thousands of devices to support remote working and improved collaboration;
- Transformed VDI & Cloud platforms, expanded the capacity of remote access infrastructure and data centers;
- Managed huge spikes in incident volumes and adapted support models to meet new challenges.

We continue to maintain all services to our customers while looking after the health, safety and welfare of our teams. Nearly 12,000 of our 16,000 people globally are able to work from home including our Technology Sourcing operations, Consultancy, Service Desk and Infrastructure Operations teams. Our on-site & field engineers continue to support our customers and our Integration Centers are all fully operational, subject to Government safety guidelines.

We’re now working together with our customers to help them respond to evolving Government guidelines for protecting colleagues and re-opening facilities while finding new ways of working and thriving in our changed environment.

There has been an amazing spirit of partnership between our people, our customers and our partners to overcome challenges and innovate together to find solutions. We know that the months ahead will bring new challenges. Our commitment is that we will continue to do everything we can to enable the success of our customers and help them achieve their goals.

Please take care, stay safe, and talk to us - we are here to help.

GEMEINSAM MIT IHNEN VIEL ERREICHT, Coronavirus-Update

Vielen Dank allen Kolleginnen und Kollegen, Kunden und Partner für die Zusammenarbeit beim Eindämmen der Auswirkungen der Coronavirus-Krise. Es war und ist eine schwierige Zeit für alle und wir sind sehr stolz auf das Engagement und die Can-Do-Haltung unserer Teams. Wir haben Menschen, Kunden und Communities dabei geholfen, in Verbindung und produktiv zu bleiben. Und wir haben wichtige Regierungsinstitutionen und Organisationen, die kritische nationale Infrastrukturen betreuen, bei der Reaktion auf die Pandemie unterstützt.

Gemeinsam haben wir :

- hunderttausende Geräte beschafft und in Betrieb genommen, um mobiles Arbeiten und eine bessere Zusammenarbeit zu unterstützen;
- VDI- und Cloud-Plattformen transformiert sowie Kapazitäten von Remote-Infrastrukturen und Rechenzentren erweitert;
- enorme Spitzen bei den eingehenden Support-Calls bewältigt und Support-Modelle an die neuen Herausforderungen angepasst.

Wir halten weiterhin alle Services für unsere Kunden aufrecht und kümmern uns zugleich um die Gesundheit, Sicherheit und das Wohlergehen unserer Teams. Nahezu 12.000 unserer weltweit 16.000 Mitarbeiter können von zu Hause aus arbeiten, darunter auch Kolleginnen und Kollegen aus den Bereichen Technology Sourcing, Consulting, Service Desk und Infrastructure Operations. Zudem unterstützen unsere Techniker Kunden weiterhin an deren Standorten, unsere Integration Center sind alle voll einsatzfähig und selbstverständlich halten wir bei der Serviceerbringung alle Sicherheitsrichtlinien der Regierungen ein.

Wir arbeiten mit unseren Kunden zusammen, um ihnen zu helfen, auf neue Regierungsrichtlinien zum Schutz von Mitarbeitern und in Bezug auf die Wiedereröffnung von Einrichtungen zu reagieren. Gleichzeitig unterstützen wir sie dabei neue Wege der Zusammenarbeit zu finden und sich in einem nun veränderten Umfeld erfolgreich zu entwickeln.

Es herrscht ein Geist der Partnerschaft zwischen unseren Mitarbeitern, Kunden und Partnern, um Herausforderungen zu bewältigen und gemeinsam innovative Lösungen zu finden. Die kommenden Monate werden neue Herausforderungen bringen. und wir werden weiterhin alles dafür tun, damit unsere Kunden erfolgreich sein können und ihre Ziele erreichen.

Bitte passen Sie auf sich auf, bleiben Sie gesund und sprechen Sie mit uns – wir stehen bereit, um zu helfen.

TRAVAILLER AVEC VOUS , Mise à jour sur le coronavirus

Merci à nos collaborateurs, clients et partenaires de travailler ensemble pour limiter l'impact de la crise du coronavirus. Ce fut une période difficile et stressante pour tout le monde, mais nous sommes incroyablement fiers de l'engagement et de l'attitude positive de nos équipes. Nous avons aidé nos collaborateurs, nos clients ainsi que différentes communautés à rester connectés et productifs tout en apportant une aide prioritaire aux principales institutions gouvernementales et aux organisations chargées des infrastructures nationales critiques pour faire face à la pandémie.

Grâce à notre travail commun :

- Nous avons fourni et déployé des centaines de milliers de matériels rendant possible le télétravail et améliorant la collaboration ;
- Nous avons transformé les plateformes VDI et Cloud, étendu la capacité des infrastructures d'accès à distance et des datacenters ;
- Nous avons géré des pics énormes dans les volumes d'incidents et adapté les modèles de support pour répondre aux nouveaux défis.

Nous continuons à maintenir tous les services à nos clients tout en veillant à la santé, la sécurité et le bien-être de nos équipes. Près de 12 000 de nos 16 000 collaborateurs dans le monde peuvent travailler depuis leur domicile, y compris nos équipes Technology Sourcing, Consulting, Service Desk et d'exploitation des infrastructures. Nos ingénieurs sur site et sur le terrain continuent à assurer le support de nos clients et nos centres d'intégration sont tous pleinement opérationnels, sous réserve des directives de sécurité du gouvernement.

Nous collaborons désormais avec nos clients pour les aider à répondre à l'évolution des directives gouvernementales en matière de protection des collaborateurs et de réouverture de sites, tout en trouvant de nouvelles façons de travailler et de prospérer dans notre nouvel environnement.

Il y a eu un esprit de partenariat étonnant entre nos collaborateurs, nos clients et nos partenaires, pour surmonter les difficultés et innover ensemble pour trouver des solutions. Nous savons que les mois à venir apporteront de nouveaux défis. Nous nous engageons à continuer à faire tout ce qui est en notre pouvoir pour permettre la réussite de nos clients et les aider à atteindre leurs objectifs.

Prenez soin de vous, restez en sécurité et parlez-nous - nous sommes là pour vous aider.

#keepgoing

The coronavirus crisis has had an impact on all our lives. We’re confronted with an unprecedented situation, the global impact of which is currently unforeseeable. Despite these turbulent times we continue to think and act for the long-term.

That’s why we’ve spent significant effort thoroughly re-assessing all our vacancies. Good news: There are some business areas where we continue to hire – you willfind these roles on these pages.We look forward to receiving your application!

Our priority is for the wellbeing of our employees and our applicants. That’s why we’ve now completely "virtualised" our selection process. But one thing remains the same … we still look forward to getting to know you!

Further current information.

#keepgoing

Le Coronavirus est en train de bouleverser nos vies. Nous sommes confrontés à une situation sans précédent dont l'impact global est actuellement imprévisible. Mais même en ces temps de turbulences, nous pensons “long terme”.

Nous avons de bonnes nouvelles pour vous ! Après analyse de nos postes vacants, nous sommes encore à la recherche de nombreux talents dans beaucoup de domaines où nos besoins sont importants –vous les retrouverez sur ces pages.Nous sommes impatients de recevoir votre candidature !

Nous avons maintenant complètement virtualisé notre processus de recrutement et vous inviterons à nous rencontrer en visioconférence! Mais une chose reste inchangée : nous nous réjouissons de faire votre connaissance !

Informations complémentaires.

#keepgoing

Corona stellt unser Leben auf den Kopf. Wir sind mit einer noch nie dagewesenen Situation konfrontiert, deren globale Auswirkungen aktuell nicht abzusehen sind. Doch auch in diesen turbulenten Zeiten denken wir langfristig.

Wir haben alle unsere Vakanzen gründlich geprüft. Das Ergebnis: Es gibt weiterhin Bereiche mit klarem Bedarf – entsprechende Angebotefinden Sie auf diesen Seiten.Wir freuen uns über Bewerbungen!

Wir freuen uns über Bewerbungen! Unseren Recruiting-Prozess haben wir übrigens nun komplett virtualisiert. Eines bleibt aber gleich: Wir freuen uns darauf, Sie kennenzulernen!

Weitere aktuelle Informationen.

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DIGITAL INNOVATION REPORT 2019

GET THE FULL REPORT

Transform & Digitalise

Smarter technologies and processes increase efficiency and decrease costs

Building the foundations for digital success

Maximising the return from IT

Computacenter: helping manufacturers achieve their goals