AkzoNobel improves customer focus with standardised ‘shop-in-a-box’ solution from Computacenter.
standardise business operations
With ambitions to be the global leader in decorative coatings, AkzoNobel needed to standardise its operations. The company decided to launch a new retail management system across its Dulux Decorator Centres.
We’ve been able to create an environment that empowers staff to work more productively and serve customers more efficiently.Chris Gibson, IT Infrastructure Manager, Decorative Paints for UK and Ireland, AkzoNobel
- Standardise business operations
- Streamline processes
- Consolidate electronic pricing systems
Computacenter was responsible for sourcing, configuring and implementing a ‘shop-in-a-box’ solution, which included new thin client devices, multi-function devices and printers, at 189 stores across the UK and Ireland.
- Reduced energy costs
- Increased employee productivity
- Improved customer experience