Camelot safeguards customer experience and revenue generation with network support services from Computacenter.
Camelot needed to safeguard lottery revenues
To run the UK National Lottery, Camelot must ensure continuous connectivity for its retail stores, website and corporate offices. Poor network performance can have a direct impact on revenue generation as well as staff productivity.
- Ensure continuous connectivity
- Maximise revenue generation
Camelot has optimised network performance and availability, safeguarding lottery revenues, customer experience and staff productivity, while keeping IT costs low.
Computacenter provides network support services and monitors around 200 Cisco networking devices. The team diagnoses problems in accordance with stringent service level agreements.
- Optimises staff productivity
- Safeguards customer experience