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Computacenter - NGSD

Computacenter - NGSD

Computacenter enriches IT support experience and increases staff productivity with Next...

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Digital makes a difference

Digital makes a difference

​Reinventing the IT service desk for the digital age.

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Technology Insights

Computacenter Technology Insights
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Careers in India

Did you know that we've recently established our own Computacenter India entity?

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ELSEWHERE IN COMPUTACENTER

Equipped for success

Equipped for success

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Intelligent User Support

Intelligent User Support

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Full Year Financial Results 2019

Full Year Financial Results 2019

POWERFUL PARTNERSHIPS

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Risks Under Control

City of Munich

Risks Under Control

Computacenter, working with it@M standardises and simplifies future risk scenarios for the City of Munich


Facing a major challenge

Computacenter has been working with it@M, the central IT service provider of the City of Munich, to develop a method for conducting threat and risk analyses across 20 decentralised organisations. This method will now be applied to all new development projects, across all organisations, thereby standardising and simplifying the identification of future risk scenarios.


City of Munich logo

Due to their complex nature, protecting administrative departments is a real challenge. Each organisation also has differing security requirements and needs a specific risk analysis for its specialist area. With our detailed methods, we have developed a viable and consistent risk management system for the City of Munich, which will also meet all future requirements.

Wilhelm Suffel, Senior Consultant, Computacenter

Objective

  • Increased user satisfaction

Thanks to clear guidelines and methods adapted to the needs of the city administration, the new risk management system achieved high acceptance from everyone involved, including managers working in the organisations.


Solution

In line with the City’s requirements, Computacenter developed consistent methods for the processing of risk analysis. These methods are based on the resulting hazard and measure catalogues, which are summarised in a questionnaire. In addition, these methods take account of the various security requirements of the City.

Download the case study here

Outcomes

  • Improved security
  • Future-proof solution
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