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Computacenter - NGSD

Computacenter - NGSD

Computacenter enriches IT support experience and increases staff productivity with Next...

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Digital makes a difference

Digital makes a difference

​Reinventing the IT service desk for the digital age.

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Technology Insights

Technology Insights

Computacenter Technology Insights
Careers in India

Careers in India

Did you know that we've recently established our own Computacenter India entity?

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ELSEWHERE IN COMPUTACENTER

Equipped for success

Equipped for success

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Intelligent User Support

Intelligent User Support

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Full Year Financial Results 2019

Full Year Financial Results 2019

POWERFUL PARTNERSHIPS

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it's good to talk

Friedrich-Loeffler-Institut

it's good to talk

Computacenter designs and implements a VoIP-based telecommunication infrastructure for the Friedrich-Loeffler-Institut


Standardising communication

The Friedrich-Loeffler-Institut (FLI) needed to support centralised administration with a more robust telephony system across three locations.

 

 

FLI_Logo

We have been able to significantly improve communication between our three offices thanks to the solution provided by Computacenter

Dirk Schröter, IT Coordinator, Friedrich-Loeffler-Institut

Objectives

  • Deliver highly-available telephony services
  • Safeguard against system failures
  • Retire legacy technology

The centralised VoIP environment ensures optimal protection against system failures, with all user data managed centrally from the FLI headquarters.


Solution

Computacenter modernised the existing VoIP solution at two locations, and replaced the out-dated analogue telephony system at the third office with a VoIP-based telephony environment.

Download the full case study here

Outcome

  • Improved internal communication
  • Maximised system performance
  • Simplified user data management
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