Here you save the pages you visit through the site and have them available to share or download as a pdf.
Computacenter - NGSD

Computacenter - NGSD

Computacenter enriches IT support experience and increases staff productivity with Next...

Read Customer Story
Digital makes a difference

Digital makes a difference

​Reinventing the IT service desk for the digital age.

Read more
Technology Insights

Technology Insights

Computacenter Technology Insights
Careers in India

Careers in India

Did you know that we've recently established our own Computacenter India entity?

Read more

ELSEWHERE IN COMPUTACENTER

Equipped for success

Equipped for success

Discover more
Intelligent User Support

Intelligent User Support

Discover more
Full Year Financial Results 2019

Full Year Financial Results 2019

POWERFUL PARTNERSHIPS

Read more

Putting Users First

ITERGO

Putting Users First

ITERGO simplifies support for 35,000 users with onsite support and Computacenter Service Desk


Safeguarding user experience

As part of its role as IT service provider for the ERGO insurance group, IT ERGO is responsible for ensuring staff have fast and reliable IT support. When its existing managed services agreement ended, it decided to look for a strategic and scalable approach to supporting its users.

itergo-logo

Computacenter is a reliable long-term partner, providing consistent and high-quality services on a daily basis to safeguard the user experience

Dr. Michal Karski, Head of Provider Management, ITERGO

Objectives

  • Safeguard business continuity
  • Simplify IT support
  • Improve user experience

The IT support services enable ITERGO to enhance user experience and free up internal staff to focus on application support and strategic IT management, while working towards an increasingly digital workplace.


Solution

Computacenter provides ERGO with workplace support services, including incident management from a centralised service desk and deskside support and break-fix services.

Download the full case study here

Outcome

  • Boosts productivity
  • Frees up internal resources
  • Enables continuous improvement
Corona Virus Update
Get in touch