better customer service
Nationwide improves efficiency and supports growth with workplace IT upgrade.
building for the future
When Nationwide decided to refresh 25,000 workplace devices, it recognised upgrading the operating system would help improve employee satisfaction. To avoid impacting its customers and business, the migration would need to take place with no downtime.
User feedback has been excellent, especially from our retail colleagues who have seen significant improvements in productivity and efficiency.Gary Adams, Programme Director, Nationwide Building Society
- Improve user satisfaction
- Differentiate customer services
The new workplace technologies will support future growth and enable employees to work more efficiently and deliver better customer service.
Using its Tempo project management methodology, Computacenter ensured the implementation was delivered on time and to budget. Approximately 25,000 new workplace devices were deployed and 650 servers virtualised.
- Support business growth
- Improve customer experience